Your Document Management Knowledge Center

3 High Value Ways to Use Document Management You May Not Know About

If you’re using a document management or enterprise content management system only to organize and retrieve documents, then you may be overlooking a huge range of other uses that can make your company run much more efficiently.

Here are 3 initial examples of high value uses you may not know about:

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Increase Workflow Efficiency by Organizing Your Documents

When properly managed, documents enable and support an organization’s ability to complete its work and fulfill its mission. However, as documents move from person to person they have a tendency to get misplaced and mismanaged. Eventually, documents will go missing and tasks will fail to reach completion – bringing the organization’s workflow to a halt.

It’s important that a systematic approach is taken when managing documents. Without it, employees and departments are left to determine how they’ll handle and store documents on their own (and they won’t always make the smartest decisions). Additionally, not effectively managing documents can put an organization at odds with state and federal laws and regulations.

Introducing and maintaining a companywide document management process will increase workflow efficiency and make your organization run smarter. Accomplishing this starts by getting your documents organized.

Here are 2 steps to organize your documents:

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3 Reasons You Need a Password Policy to Secure Your Information

Anytime a system gets hacked the first thing we’re told to do is “change your password”. Following through with this advice is a smart move since it prevents stolen information from being used to gain access to users’ accounts. However, there is a challenge that arises in implementing this solution: the user.

While most large scale security breaches are from external attacks, the user of a system can create large and devastating security vulnerabilities. These largely stem from how users implement your system’s password requirements and their own bad habits in creating/managing their passwords.

The bad habits of your users can come back to haunt you, especially if it endangers your organizations legal obligations. Recently, the US Department of Health and Human Services fined “New York Presbyterian Hospital and Columbia University Medical Center $4.8 million for the disclosure of nearly 7,000 medical records because of lax technical safeguards” (Boston Globe).

Weak passwords make hacking easier. Ask yourself, “Is not having a password policy worth being fined over?” No, it’s not. If your organization handles documents and information that needs to be secured and stored electronically then you should begin implementing a password policy. 

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How to Deal With – And Prevent – Paper Document Clutter

If you’re like most people, you’ve got some stacks of paper sitting on your desk awaiting your attention. But you’re super busy, and pretty soon you’re surrounded by a variety of piles and stacks – enough to make your blood pressure rise when you walk into the office.

In situations like this, confusion easily abounds and your productivity slowly decreases. You’re not sure where to find things, what’s important and what’s not, or where you should even put the stuff.

It’s easy for important documents to get misplaced or put at the bottom of the stack. Worst of all, this can be a huge liability for your company as important workflows halt or critical documents get lost or stolen.

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Document Technology Will Fail Without Defined Document Processes

Think putting all your documents “in the cloud” will solve your frustration in trying to find and collaborate on documents?

Think again.

There are a plethora of solutions out there that allow you to put your documents online for all to view and share. (All those with access rights, that is!) It’s pretty simple, really.

However, for most companies – especially those with multiple branches and locations – having folders in the cloud is just one teeny tiny part of the solution. By focusing on that alone, you could very well be just moving your problems from one platform to another.

Here are 4 document processes every company should clearly define before they do anything else:

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How In-house Protections Put Your Document Security at Risk

Businesses often believe their in-house security is enough to keep their information safe; it’s not.

Security policies and preventive measures often go unenforced and are difficult to monitor.

This leaves a business open to a list of potentially devastating problems:

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A Major Cause of Operational Inefficiency for Most Companies

Most of the companies we talk to have four common problems that dramatically decrease their operational efficiency:

  1. Documents are mismanaged and stored all over the place (never in one central location).
  2. Limited or no access to documents when they really need them, especially when they're out of the office.
  3. Employees spend a good portion of their day searching for documents and pushing them from one person to the next.
  4. There are so many versions, they never know which one to use.

Eventually, the mess becomes so frustrating that they come to the conclusion that they need a new system for storing their files. Dropbox and Google Drive are usually the first place they look, because at least their files will be stored in the cloud and easily accessible, right?

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Catastrophic Data Loss Can Destroy Your Company - Are You Prepared?

Only 6% of companies that undergo a catastrophic data loss actually survive. That's not good!

According to research from the University of Texas, 43% of companies that experience a catastrophic data loss will never reopen and 51% will end up closing within 2 years. Even worse, 44% of these disasters are caused by system malfunction.

While natural disasters like fire and floods can be devastating, human error can destroy just as much information. If someone spills a cup of coffee on a stack of files or within a file cabinet, will that information be lost to you forever? How will you recover data from an employee’s stolen laptop?

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5 Ways Document Management Helps You Work Smarter, Not Harder

When it comes to the success of your organization, there’s a huge difference between work and intelligent work.

Brainless, haphazard work – work without that impetus of intelligence to propel strategic direction – does more harm than good. It’s unwork, actually.

The good news is that properly implemented document and content management strategies gets you on the right side of that dangerous divide between unwork and intelligent work.

Here are 5 ways digital document management gets your company working smarter:

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10 Ways Managing Documents Online Can Benefit HR

The amount of paperwork associated with maintaining the information for each area of Human Resources on a daily basis can be overwhelming and frustrating, especially if you don't have a clear process for managing all of the documents. Health and life insurance plans, claim forms, retirement planning options, personnel records, performance reviews, new-hire recruiting – the list goes on and on.

On top of that, ever-changing government regulations require HR departments to have strict processes and procedures in order to maintain compliance. With the amount of information under the responsibility of these departments, this is no small task. 

As a result, many companies are finding that technology such as online document management and workflow automation to add structure and organization, can save them time, money and resources.

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